Active Staff
3
of 4 slots filled
Tasks Completed
47
This week
+12% vs last week
SLA Compliance
94%
Target: 90%
Above target
Hours Logged
186
This week (Mon–Sun)
~94% utilization
Staff Performance
| Staff Member | Hours Logged | Capacity | Tasks Done | SLA Compliance |
|---|---|---|---|---|
|
MA
Maria Alvarez
Executive Assistant · 14 months
|
40h
Mon–Fri, 8h/day
|
100%
|
18
completed
|
98% |
|
JC
James Chen
Data Analyst · 8 months
|
38h
Mon–Fri, 7.6h/day
|
95%
|
16
completed
|
96% |
|
SP
Sarah Park
Content Coordinator · 6 months
|
36h
Mon–Fri, 7.2h/day
|
88%
|
13
completed
|
88% |
Task Completion Rate
98%
43 of 44 tasks delivered on time
Avg Response Time
2.4h
From task assignment to delivery
Hours by Day